Oceans Sleep support page

Need a hand with Oceans Sleep? Email sales@oceansshop.com.au and we'll get back to you within [two business days]. Common fixes: • Tracking stopped during the night (Samsung phones): go to Settings, Apps, Oceans Sleep, Battery and choose Unrestricted. Then in Settings, Battery and device care, Battery, Background usage limits, add Oceans Sleep to Never sleeping apps. • The alarm didn't go off: check Settings, Apps, Oceans Sleep and make sure Notifications and Alarms and reminders are both allowed. • No snoring or noise data: check the app has microphone permission, and that the microphone isn't covered by a pillow or case. • Best results: phone flat on the mattress near your pillow, charging, screen facing up.